Frequently Asked Questions
General Services
How can I request a doctor at home?
How can I request a doctor at home?
Simply contact City Doctor through our 24/7 helpline or book a consultation directly through our website. Provide your location and a brief description of your medical issue, and we’ll dispatch a doctor right to your home.
Do you send doctors for home consultations?
Do you send doctors for home consultations?
Yes, our experienced and licensed doctors are available for home consultations, offering a wide range of medical services, from routine check-ups to specialized care.
Do you have licensed medical staff?
Do you have licensed medical staff?
Absolutely. All our medical professionals, including doctors, nurses, and physiotherapists, are fully licensed and certified to practice in the UAE.
What are the working hours of City Doctor?
What are the working hours of City Doctor?
City Doctor provides services 24/7, making it easy for you to access quality medical care whenever you need it.
How long does it take for a doctor to arrive at my location?
How long does it take for a doctor to arrive at my location?
Our doctors typically arrive within 30 to 60 minutes, depending on your location in the Dubai.
Specialized Services
Do you offer IV drips, and what are they used for?
Do you offer IV drips, and what are they used for?
Yes, we provide a variety of IV drips tailored to meet different health needs, including hydration, immunity boosts, detoxification, and skin rejuvenation. IV drips deliver essential vitamins and nutrients directly into your bloodstream for quicker and more effective results.
Is an IV drip good for the skin?
Is an IV drip good for the skin?
Absolutely! Our Skin Glow IV Drip is specially formulated to promote healthier, brighter, and more radiant skin. It’s a favorite among those looking for a quick refresh and improved skin hydration.
Do I need to go to a hospital for a flu drip?
Do I need to go to a hospital for a flu drip?
No, you don’t need to visit a hospital. We offer flu relief IV drips that can be administered in the comfort of your home by our trained professionals.
Do you provide injections at home?
Do you provide injections at home?
Yes, whether it’s a single dose or a prescribed series of injections, our licensed medical team can administer them safely at your home.
Do you have Russian-speaking doctors?
Do you have Russian-speaking doctors?
Yes, we understand the importance of clear communication. At City Doctor, we have Russian-speaking doctors as well as many other languages available upon request.
Additional Services
Do you offer physiotherapy at home?
Do you offer physiotherapy at home?
Yes, we provide expert physiotherapy services in the comfort of your home. Our physiotherapists use advanced techniques to support recovery from injuries, surgeries, or chronic conditions.
Do you provide lab testing services at home?
Do you provide lab testing services at home?
Yes, City Doctor offers convenient at-home lab testing. Our team can collect blood or other samples from your home, with results delivered quickly and securely.
Do you provide nursing services at home?
Do you provide nursing services at home?
Yes, our trained nurses are available to provide a wide range of care services, including post-operative care, wound dressing, medication administration, and more.
Do you have specialists on call?
Do you have specialists on call?
Yes, City Doctor has specialists across various medical fields available for home consultations, ensuring you receive expert care tailored to your needs.
Is the privacy of my test and treatment guaranteed?
Is the privacy of my test and treatment guaranteed?
Yes, we take your privacy seriously. All medical tests, treatments, and consultations are handled with the utmost confidentiality in compliance with UAE healthcare and ethical standards.
Pricing and Payment
How much does it cost to call a doctor at home in the UAE?
How much does it cost to call a doctor at home in the UAE?
Pricing depends on the service required and your location. For detailed information, please visit our pricing page or contact our team directly.
Do I have to pay for doctors in Dubai?
Do I have to pay for doctors in Dubai?
Yes, medical services in Dubai, including home consultations, are paid. We strive to provide transparent and competitive pricing for all our services.
Are there options for free medical treatment in the UAE?
Are there options for free medical treatment in the UAE?
While some public hospitals and clinics in the UAE may offer free or subsidized treatment to eligible residents, City Doctor operates as a private medical service provider and does not offer free services.