Your Questions, Answered!

Yes. We visit homes and hotels in Dubai, Abu Dhabi and Sharjah.

When you book, you pick a one-hour time slot. The earliest slot starts at least 1 hour from now. We aim to arrive within your chosen time slot, but unforeseen factors may change this.

Yes. We work 24 hours a day, every day of the year. Pick any open time slot.

Yes. Add the patient’s details when you book.

No. You can book as a guest. If you have an account, sign in to fill in your details faster.

Yes. Message our team on WhatsApp. We can help you choose a service, check if we visit your area, and book your visit there.

A doctor home visit is AED 399. An urgent visit costs more. Tests and treatments cost extra. The doctor tells you the price before any test or treatment. Nothing is charged without your OK.

You pay online at the last step. First choose your service, day, time slot and address.

Not directly. You pay us first. Then we give you a full bill and all the papers to make a claim. You send them to your own insurance company. Whether they pay you back, and how much, depends on your plan.

Yes. Our team collects your samples at home. See our lab tests.

No. A home visit does not replace emergency care. In an emergency, call 998 now. Emergencies include chest pain, trouble breathing, heavy bleeding, passing out, signs of a stroke, and thoughts of hurting yourself.